Interlibrary Loan Service

A. Borrowing

Interlibrary Loan Service provides teaching, learning, and research support to HKSYU users by obtaining materials not held in the Hong Kong Shue Yan University Library. HKSYU staff, postgraduate, and undergraduate students are eligible to use this service.

Before submitting your request, please check the Discover@ShueYan first, as we do not process requests available at HKSYU Library.

We will send the requests to academic libraries in Hong Kong, including UGC-funded universities, CSIDS members, and overseas partner libraries.

Eligibility and Request Quota

Borrower Type	Quota (per academic year)	Local Partners		Overseas Partners
		Book	Book Chapter / Journal Article	Book	Book Chapter / Journal Article
Staff	Unlimited	Yes	Yes	Yes	Yes
Postgraduate / Research Assistant	30	Yes	Yes	No	Yes
Undergraduate	10	Yes	No	No	No

 

Making a request

1.	Sign in Discover@ShueYan with your HKSYU account.
2.	Select “expand your search” to find the items available from other libraries. Or select “Interlibrary Loan” search scope under the search box.

3.	Then find out your desired item, select “Get it for me from other libraries” to view the offers.

4.	If you still cannot find the desired item, select “Still didn’t find what you need? Click here to send a request” to enter information manually on the blank form.

Check / View Progress

You may check the progress of your requests via My Library Card under “Requests” and download the article or book chapter.

For a physical copy request, a “Ready for Pickup” email will be sent to the requester when the book is received in our Library.

For a digital copy request, click on the “DOWNLOAD” button to download the article or click the link provided via email.

Requested: A request is successfully placed. The patron can cancel the request at this stage.

In process by supplying libraries: The borrowing request has been sent to the supplying library. It is not allowed to make cancellations.

Shipping: The logistics of the item is in processing.

Received: The item is received by our Library and ready for pickup.

Completed: The request process is completed. Patrons can download the document for up to five views or 90 days.

Delivery time and loan periods
The delivery time of physical books from the local library is 3-7 working days. Loan periods for physical books are 60-120 days. The delivery time and loan periods may vary depending on the distance and policy of the supplying libraries.

Pick up and return items
Physical book: Pick up and return borrowing materials to 3/F Information Counter.

Articles/book chapters: If the Article/Book chapter requests are filled digitally and sent directly to your email. You can log in to your Library account to download available documents. Documents will remain open for up to five views or 90 days. If the supplying library provides a paper copy, you will receive an email notification to pick up the document from the 3/F Information Counter.

Recalls
Borrowing ILL items are subject to recall by users at the supplying library. You will receive an email notification once the item has been recall and the revised new due date. You are responsible for returning the recalled items on time. We need to deliver the item to the supplying library.

Charges
The Interlibrary Loan Service is a subsidized and no-fee service for eligible users. If the item exceeds our subsidy (e.g., high cost for delivery), we will let you know before it is processed to be sent or canceled.

Damaged or lost materials may incur fines and replacement fees.

B. Lending

All local UGC-funded and non-UGC-funded libraries, post-secondary institutions, and overseas institutions are welcome to use the HKSYU Library’s Interlibrary Lending Service.

Eligibility
Books
The “Book” collections with normal loan periods are available for lending. The requesting libraries are responding to pick up and return the materials on time to the 3/F Information Counter and ensure they are in good condition.
We will send a recall notification to remind the requesting libraries to return the item earlier if another user has reserved it.
Journal articles
We will send a copy of the article to the requesting libraries via the system, email, or post upon the copyright terms.

Materials not eligible for interlibrary lending
Reference Materials
Bound or unbound periodicals
Course Reserve Materials
Special Collections
Rare Books
AV Materials

Charges
Local institutions are subject to reciprocal charges, while overseas libraries can pay with IFLA vouchers.

Interlibrary Loan Partnership Worldwide
HKSYU Library provides Interlibrary Loan Service to other libraries worldwide via Rapido and Resource Sharing.

Contacts
Hong Kong Shue Yan University Library
3/F Information Counter
12 Wai Tsui Crescent, Braemar Hill Road,
North Point, Hong Kong

Tel: (852) 2806-6320
Email: libill@hksyu.edu

The Interlibrary Loan Service provided to other libraries follows the Hong Kong Copyright Ordinance.