New Services 2014 – 2015

new services 2014-2015 poster

1.  New E-books Resources for Five Academic Libraries
A fund of over $50 million, under the Quality Enhancement Support Scheme (QESS) in developing an online Collection Sharing and Information Discovery System (CSIDS) and a new e-book collection, has been granted to the five self-financing institutes.  The project will be implemented from January 2014 to December 2016.  The five cooperating institutions are as below:



  • The Open University of Hong Kong
  • Caritas Institute of Higher Education
  • Chu Hai College of Higher Education
  • Hong Kong Shue Yan University
  • Tung Wah College




CSIDS provides a next generation search and discovery tool to facilitate faculty members and students among the five libraries to find and access the library.



The CSIDS titles can be found at the Library website.  The acquired e-book titles are listed out under “Collections” then into the option “CSIDS Titles”.




2.   The 2014-15 new databases:



  1. Britannica Image Quest
  2. Chinese Great Leap Forward and Great Famine Database, 1958-1962 (中國大躍進─大饑荒數據庫, 1958–1962)
  3. EBSCO: European Views of the Americas: 1493 to 1750
  4. ICLR Online
  5. Journal Citation Reports: Social Sciences Edition
  6. Learning Portal (Asian)
  7. ProQuest Dissertations and Theses (Abstract & Index): Subset A (Humanities & Social Sciences Collection)
  8. PsycCRITIQUES
  9. Social Science Research Network (SSRN)
  10. South China Morning Post Digital IP Access Program
  11. The Economist Historical Archive 1843-



3.   HKSYUtube



User can login to access restricted local TV programs in Campus through Library website.



Since 2006, the Library provides recorded local TV programs from three free TV broadcast companies (ATV, RTHK and TVB). Programs are mainly subjected to news and public affairs. For effective preservation and easier access for Library users, some licensed episodes produced are converted into online streaming videos. DVD copies can be found on the 6/F of the Library, or users may login to access restricted resources through HKSYUtube for online viewings.






4.   5/F: an extension of Learning Commons



During this Summer, the 5/F of the Library was renovated by replacing old bookshelves with additional new furniture. The floor is now split into General Collection and an extension of Learning Commons. General Collection houses both English and Chinese books and the latter provides 24 PC workstation cubicles, a magazine corner and a presentation room in which users may learn and study collaboratively.





5.   Charges for photocopying and printing paid by Octopus will be adjusted as below.


Octopus

A4 @2/F-6/F A3 @2/F-6/F

Black & White

$0.4

$0.8

Colour

$2

$4

Scanning

Free of charge




*Starting from September 2014, the Library will no longer provide purchasing or recharging services of the Smartcard (Photocopying cards). For those who are currently holding our photocopying cards, the remaining balance of the photocopying cards may still be used for payment.



6.   New printers



New multifunction printers are equipped on 2/F and 5/F with photocopying and scanning functions.



7.   More new external reader cards



4 more Libraries are offering external reader cards for our students and staff:


  • Chu Hai College of Higher Education
  • Hang Seng Management College
  • Hong Kong Nang Yan College of Higher Education
  • Institute for Tourism Studies (Macau)


8.   Result of LibQUAL+ Survey 2013



In November 2013, the Library conducted an online survey via LibQUAL+ in which 97% of 606 completed responses were undergraduates.



The overall score in quality of service is 6.53. Our result is similar to that of JULAC* Libraries’ LibQUAL+ survey in 2011.  Hence, HKSYU Library successfully reaches a certain level of service as an academic library in Hong Kong.
*JULAC includes all 8 public university libraries, i.e. HKU, CUHK, HKUST, CityU, PolyU, HKBU, LU & HKIEd


Detail of the survey:

22 questions of the three main dimensions (i.e. Affect of Service (AS), Information Control (IC) and Library as Place (LP) scoring on a scale of 1 to 9 at three levels: Minimum (M), Perceived (P) and Desired(D)), it showed that AS received the highest adequacy score at 1.14 (i.e. P–M )while LP scored the lowest superiority at –1.13 (i.e. P–D). On usage pattern questions, the results showed that over 50% of respondents use the Library at least weekly and over 90% of them use commercial search engines. There are 362 written comments in which 25% of them related to I.T. & Facilities.

HKSYUtube is launched

Since 2006, the Library provides recorded local TV programs from three free TV broadcast companies (ATV, RTHK and TVB). Programs are mainly subjected to news and public affairs. For effective preservation and easier access for Library users, some licensed episodes produced are converted into online streaming videos. DVD copies can be found on the 6/F of the Library, or users may login to access restricted resources through HKSYUtube for online viewings.

Please click here to access the HKSYUtube.

HKSYU Library