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Service industries Marketing.
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Jochen Wirtz
Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark
edited by Faïz Gallouj, Faridah Djellal
Cheltenham, UK ; Northampton, MA : Edward Elgar, c2010
edited by Subramanian Senthilkannan Muthu
Sahoko Kaji, Teruo Nakatsuma, Masahiro Fukuhara, editors
Singapore Springer Nature Singapore Pte Ltd, 2021
Peter Zackariasson and Mikolaj Dymek
HK Institute of Bankers
Singapore : John Wiley & Sons Asia, c2011
Sharon Ward
Phoebus L. Athanassiou
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