HKSYU Course Resources Search Results

You searched for: Subject Customer relations Management. Publication Year Unknown

1 - 10 of 10

1. The art of CRM : proven strategies for modern customer relationship management

Max Fatouretchi

BUS523

2. Customer relationship management : a global approach

Samit Chakravorti

BUS523

BUS485

3. Customer relationship management : concepts and technologies

Francis Buttle and Stan Maklan

BUS240

4. Customer relationship management : concepts, applications and technologies

Daniel Prior, Francis Buttle and Stan Maklan

BUS485

BUS523

5. Mastering salesforce reports and dashboards : drive business decisions with your CRM data

David Carnes

BUS523

6. Managing customer experience and relationships : a strategic framework

Don Peppers, Martha Rogers

BUS240

7. Service operations management

Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark

BUS240

8. Exploring public relations and management communication

Ralph Tench, Stephen Waddington

PRA320

9. Planning and managing public relations campaigns : a strategic approach

Anne Gregory

JOUR450

10. 古代巴蜀与南亚的文化互动和融合

汤洪著

CHI405-406

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