Customer relationship management : concepts and technologies
Francis Buttle and Stan Maklan.
[Oxfordshire] ; New York : Routledge, 2019. ©2019
Physical items: 1, Online items: 0
Availability
Online Resources
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Location | Call number | Status |
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English Book (4/F) | 658.812 BUT 2019 | Available |
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barcode, location, bookplate, id LOCATION | callnoa callnob | -- |
Bibliographic Information
- Format:
- Book
- Subject:
- Customer relations > Management.
- Language:
- English
- ISBN:
- 9781138498266, 9781138498259
- Course:
- BUS240
Customer Insights and Experiences - Note:
- Revised edition of the authors' Customer relationship management, 2015.
- Bibliography:
- Includes bibliographical references and index.
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