HKSYU Course Resources

Search

Customer Insights and Experiences (BUS240)

You searched for: Subject Customer relations Management. Remove constraint Subject: Customer relations Management. Course BUS240 Remove constraint Course: BUS240
1 - 4 of 4
Number of results to display per page

Search Results

book 1. Customer relationship management : concepts and technologies
Francis Buttle and Stan Maklan
BUS240

book 2. The customer rules : the 39 essential rules for delivering sensational service
Lee Cockerell
New York : Crown Business, 2013
BUS240

book 3. Managing customer experience and relationships : a strategic framework
Don Peppers, Martha Rogers
BUS240

book 4. Service operations management
Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark
BUS240


Powered by Blacklight