The customer rules : the 39 essential rules for delivering sensational service
Lee Cockerell.
New York : Crown Business, 2013.
Physical items: 1, Online items: 0
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| Location | Call number | Status |
|---|---|---|
| English Book (4/F) | 658.812 COC 2013 | Available |
| Location | Call number | Status |
|---|---|---|
| barcode, location, bookplate, id LOCATION | callnoa callnob | -- |
Bibliographic Information
- Format:
-
Book
- Subject:
- Customer services.
- Customer relations.
- Publication Year:
- 2013
- Language:
- English
- Published:
- New York
- ISBN:
- 9780770435608
- Course:
- BUS240
Customer Insights and Experiences - Note:
- Includes index.
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