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Interpersonal communication Case studies.
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Douglas Stone, Bruce Patton, Sheila Heen
John V. Thill, Courtland L. Bovée
John V. Thill, Chairman and Chief Executive Officer, Global Communication Strategies, Courtland L. Bovée, Professor of Business Communication, C. Allen Paul Distinguished Chair, Grossmont College
Daya Kishan Thussu
edited by Jennifer W. Dickey, Samir El Azhar and Catherine M. Lewis