Difficult conversations : how to discuss what matters most
Douglas Stone, Bruce Patton, Sheila Heen.
New York : Penguin Books, 2010. ©2010
Physical items: 1, Online items: 0
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| Location | Call number | Status |
|---|---|---|
| English Book (4/F) | 158.2 STO 2010 | Available |
| Location | Call number | Status |
|---|---|---|
| barcode, location, bookplate, id LOCATION | callnoa callnob | -- |
Bibliographic Information
- Format:
-
Book
- Subject:
- Interpersonal communication.
- Interpersonal communication > Case studies.
- Language:
- English
- ISBN:
- 9780143118442, 0143118447
- Course:
- GEB202
Getting people to say Yes: Negotiation and Mediation - Note:
- First published: 1999.
- "With a foreword by Roger Fisher"--Cover.
- "Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
- First published in the U.S.A. by Viking Penguin, 1999.
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