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Customer Relationship Management (BUS523)
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Limesh Parekh ; foreword by Rashmi Bansal
Chennai : Notion Press, 2021
Mark Tossell
Birmingham, U.K. : Packt Publishing, 2021
Michael Pearce FIC CMC
New York, NY : Business Expert Press, [2021]
[S.l.] : The Art of Service, 2020
Samit Chakravorti
Daniel Prior, Francis Buttle and Stan Maklan
Pang-Ning Tan, Michigan State University, Michael Steinbach, University of Minnesota, Anuj Karpatne, University of Minnesota, Vipin Kumar, University of Minnesota
David Carnes