HKSYU Course Resources

What your customer wants and can't tell you : unlocking consumer brains with the science of behavioral economics

Melina Palmer.
Coral Gables : Mango Publishing, [2021]
"This book explains the neuroscience of consumer behavior. Learn exactly why people buy - and how to use that knowledge to improve pricing, increase sales, create better "brain-friendly" brand messaging, and be a more efffective leader. Behavioral economics is the marketing research future of brands and business. What Your Customer Wants (And Can't Tell You) goes beyond an academic understanding of behavioral economics and into practical applications. Learn how real businesses and business professionals can use science to make their companies better. In this book, business owner, consultant, and behavioral economics expert Melina Palmer helps leaders like you use the psychology of the consumer, innovation, and truly impactful branding to achieve real, bottom-line benefits."

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Bibliographic Information

Format:
book Book
Author:
Palmer, Melina
Subject:
Consumer behavior.
Consumers.
Language:
English
ISBN:
1642505625, 9781642505627
Course:
BUS523
Customer Relationship Management
Bibliography:
Includes bibliographical references (pages 289-297).

 

 


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