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Customer Insights and Experiences (BUS240)

You searched for: Keyword BUS240 Remove constraint Keyword: BUS240 Subject Customer relations Remove constraint Subject: Customer relations
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book 1. The customer rules : the 39 essential rules for delivering sensational service
Lee Cockerell
New York : Crown Business, 2013
BUS240

book 2. Customer relationship management : concepts and technologies
Francis Buttle and Stan Maklan
BUS240

book 3. Managing customer experience and relationships : a strategic framework
Don Peppers, Martha Rogers
BUS240


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