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Interpersonal communication.
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Douglas Stone, Bruce Patton, Sheila Heen
Mark L. Knapp, University of Texas at Austin, Anita L. Vangelisti, University of Texas at Austin, John P. Caughlin, University of Illinois at Urbana-Champaign
Boston, MA : Pearson, c2014
Julia T. Wood
Ronald B. Adler [and three others]
Kathleen M. Galvin, Dawn O. Braithwaite, Paul Schrodt, Carma L. Bylund
Paul Ekman
New York, NY : St Martin's, c2007
Howard J. Markman, Scott M. Stanley, Susan L. Blumberg
San Francisco : Jossey-Bass, c2001
Marshall B. Rosenberg, PhD
Sharon L. Hanna, Rose Suggett, Doug Radtke
Harlow, Essex : Pearson, c2014
10. People styles at work-- and beyond : making bad relationships good and good relationships better
Robert Bolton and Dorothy Grover Bolton
New York : American Management Association, 2009