HKSYU Course Resources Search Results

Customer Insights and Experiences (BUS240)

You searched for: Subject Customer relations. Course BUS240

1 - 3 of 3

1. Customer relationship management : concepts and technologies

Francis Buttle and Stan Maklan

BUS240

2. The customer rules : the 39 essential rules for delivering sensational service

Lee Cockerell

New York : Crown Business, 2013

BUS240

3. Managing customer experience and relationships : a strategic framework

Don Peppers, Martha Rogers

BUS240

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