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Electronic Customer Relationship Management (e-CRM) (BUS485)
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1. Learn data mining through Excel : a step-by-step approach for understanding machine learning methods
Hong Zhou
New York : Apress, [2023]
[S.l.] : The Art of Service, [2022]
Joshua N. Milligan
Michael Pearce FIC CMC
New York, NY : Business Expert Press, [2021]
Samit Chakravorti
Daniel Prior, Francis Buttle and Stan Maklan