HKSYU Course Resources
MARC Display
LEADER 01584cam a2200397Mi 4500
001
991006348199707546
005
20220621223101.0
008
101020s2010 nyua 000 0 eng
020
a| 9780143118442
q| (pbk.)
020
a| 0143118447
q| (pbk)
035
a| (HKSYU)b18729265-852hksyu_inst
040
a| AU@
b| eng
c| AU@
e| rda
d| OCLCO
d| OCLCF
d| OCLCO
d| ONL
d| HK-SYU
050
4
a| BF637.C45
b| S78 2010
092
0
a| 158.2
b| STO 2010
100
1
a| Stone, Douglas,
d| 1958-
e| author.
245
1
0
a| Difficult conversations :
b| how to discuss what matters most /
c| Douglas Stone, Bruce Patton, Sheila Heen.
250
a| Tenth anniversary edition, Second edition.
264
1
a| New York :
b| Penguin Books,
c| 2010.
264
4
c| ©2010
300
a| xxxiii, 315 pages :
b| illustrations ;
c| 20 cm
336
a| text
2| rdacontent
337
a| unmediated
2| rdamedia
338
a| volume
2| rdacarrier
500
a| First published: 1999.
500
a| "With a foreword by Roger Fisher"--Cover.
500
a| "Updated with answers to the 10 most frequently asked questions about difficult conversations"--Cover.
500
a| First published in the U.S.A. by Viking Penguin, 1999.
650
0
a| Interpersonal communication.
650
0
a| Interpersonal communication
v| Case studies.
700
1
a| Heen, Sheila,
e| author.
700
1
a| Patton, Bruce,
e| author.
907
a| b18729265
b| 10-01-19
c| 10-12-18
910
a| ykc
b| yyt
935
a| (HK-SYU)500964222
9| ExL
998
a| book
b| 10-01-19
c| m
d| a
e| -
f| eng
g| nyu
h| 0
i| 0
945
h| Supplement
l| location
i| barcode
y| id
f| bookplate
a| callnoa
b| callnob
n| GEB202