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Crisis management.
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Richard Luecke, writer
Boston, Mass. : Harvard Business School Press, c2004
Steven Fink
Lincoln, NE : iUniverse, Inc., c2002
William Rick Crandall , John A. Parnell, John E. Spillan
W. Timothy Coombs, Texas A&M University
Finn Frandsen & Winni Johansen ; with a preface by W. Timothy Coombs
edited by Stephen E. Brock, Philip J. Lazarus, Shane R. Jimerson
Bethesda, Md. : NASP Publications, c2002
by Pamela (Ferrante) Walaski
Hoboken, N.J. : Wiley, c2011