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book 11. Practical facilitation : a toolkit of techniques
Christine Hogan
London ; Sterling, VA : Kogan Page, 2003
SW462

book 12. Organizational crisis communication
Finn Frandsen & Winni Johansen ; with a preface by W. Timothy Coombs
PRA450

book 13. Risk communication and community resilience
edited by Bandana Kar, David M. Cochran
PRA450

book 14. Communicating across cultures
Stella Ting-Toomey, Tenzin Dorjee
BUS415

book 15. Cross-cultural management : with insights from brain Science
Mai Nguyen-Phuong-Mai
BUS415

book 16. Cross-cultural management : an introduction
David C. Thomas, University of Victoria, Canada, Simon Fraser University, Canada, Kerr Inkson, University of Auckland, New Zealand
BUS415

book 17. Risk and crisis communications : methods and messages
by Pamela (Ferrante) Walaski
Hoboken, N.J. : Wiley, c2011
PRA450


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