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Crisis Communication (PRA450)
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PRA450
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Crisis management
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by Pamela (Ferrante) Walaski
Hoboken, N.J. : Wiley, c2011
Richard Luecke, writer
Boston, Mass. : Harvard Business School Press, c2004
William Rick Crandall , John A. Parnell, John E. Spillan
Sarah Kovoor-Misra
W. Timothy Coombs, Texas A&M University
Finn Frandsen & Winni Johansen ; with a preface by W. Timothy Coombs