HKSYU Course Resources
MARC Display
LEADER 02598cam a22003617i 4500
001
991008191061907546
005
20231205131451.0
008
230920s2023 caua 001 0 eng d
020
z| 9781098127817
q| electronic book
020
z| 1098127811
q| electronic book
020
a| 1098127846
020
a| 9781098127848
q| (pbk)
040
a| YDX
b| eng
e| rda
c| YDX
d| ORMDA
d| UKAHL
d| OCLCF
d| YDX
d| HK-SYU
050
4
a| HF5415.5
b| .D37 2023
092
0
a| 658.812
b| CAR 2023
100
1
a| Carnes, David.
245
1
0
a| Mastering salesforce reports and dashboards :
b| drive business decisions with your CRM data /
c| David Carnes.
246
3
0
a| Drive business decisions with your Customer Relationship Management data
246
3
0
a| Drive business decisions with your CRM data
250
a| First edition.
264
1
a| Sebastopol, CA :
b| O'Reilly Media,
c| 2023.
264
4
c| ©2023
300
a| xii, 328 pages :
b| illustrations ; 24 cm.
336
a| text
b| txt
2| rdacontent
337
a| unmediated
b| n
2| rdamedia
338
a| volume
b| nc
2| rdacarrier
500
a| Includes index.
520
a| Effective, repeatable, and insightful analytics are key to ROI in customer relationship management systems. Many organizations, however, lack the automated reporting tools they need to run their businesses and instead choose to massage the data in Excel. But there's a better way. Salesforce's standard reporting tools provide a rich set of features that, when combined, support a wide variety of analytics needs. This practical introduction covers all the aspects and features you need to be successful with Salesforce reports and dashboards. Author David Carnes, chairman and chief evangelist for OpFocus, shows executives, end users, and report and dashboard superusers what analytics are possible, which features report writers should ask to be enabled, and which settings and permissions system administrators need to activate. You'll learn: How to create reports using the four main report formats in Salesforce How to create and use dashboards Methods for storing and finding reports and dashboards How to leverage formulas and trending in Salesforce reporting Special reporting features only available in Salesforce Mobile and on the Analytics tab Ways to embed report charts and dashboards in Lightning page layouts Powerful combinations of reporting features to drive decisions.
650
0
a| Salesforce (Online service)
650
0
a| Customer relations
x| Management.
910
a| nlw
b| wlc
c| wsl
998
a| book
b| 05-12-23
945
h| Principal
l| location
i| barcode
y| id
f| bookplate
a| callnoa
b| callnob
n| BUS523