HKSYU Course Resources
MARC Display
LEADER 00906nam a2200265 a 4500
001
991000148089707546
005
20220622234632.0
008
200301s2020 xx 001 0 eng d
020
a| 9780655933441
q| (pbk.)
035
a| (HKSYU)b19191443-852hksyu_inst
040
a| HK-SYU
c| HK-SYU
092
0
a| 658.812
b| ART 2020
110
2
a| Art of Service
245
1
0
a| Electronic customer relationship management E-CRM :
b| complete self-assessment guide.
250
a| 2020 ed.
260
a| [S.l.] :
b| The Art of Service,
c| 2020.
300
a| 314 p. ;
c| 23 cm
500
a| Includes index.
650
0
a| Customer relations
x| Management.
650
0
a| Electronic commerce.
907
a| b19191443
b| 16-10-21
c| 28-10-19
910
a| wpc
b| ytl
c| mkl
935
a| (HK-SYU)500987058
9| ExL
998
a| book
b| 06-03-20
c| m
d| a
e| -
f| eng
g| xx
h| 0
i| 0
945
h| Supplement
l| location
i| barcode
y| id
f| bookplate
a| callnoa
b| callnob
n| BUS523