Interlibrary Loan, Document Delivery Services

Interlibrary Loan Request Form [Online Submit(Staff Only)] [PDF] [MS Word]

Purpose

To support research activity by obtaining materials which are not available in the Hong Kong Shue Yan University Library.

Who is eligible to use Interlibrary Loan Service?

The Service is provided for academic staff, lecturers, postgraduate, year 1-4 students who request the materials not acquired by the library.


What kind of materials are available?

1. Photocopies of journal articles
Requests will be sent to UGC libraries in Hong Kong. If the journal is not available locally, the request will be sent to other overseas institutions.

2. Books
Book materials will be requested from local university libraries. If local supply fails, the Library will request materials from overseas institutions. (Please note that all book requests are provided for academic staff only)

3. Others
Non-Printed or Non-circulating materials are not allowed for inter library loan.


How do I submit requests?

Readers can go to 3/F to fill in the Inter Library Service Request Form for each item or submit by online (For academic staff only). Complete and accurate information should be provided.


Can I cancel the request?

No cancellation is possible after the order has been placed with the lending library / document supplier.


How much will the Library charge?

1. The Interlibrary Loan is a fee-based service. The charge of each request is different which subject to the local and overseas libraries ILL policy.

2. Reader is required to pay $50 deposit for each item. When the Library receives the invoice from the requested institution, reader will be notified whether it is necessary to pay the extra amount on top of $50, or he/she can be partly refunded if the requested item is less then $50. All payment transactions are to be done at 3/F.

3. Requests from academic staff and lecturers must be endorsed by the Department Head. The charge will be deducted from the Department's library budget.


Where do I go to collect the requested materials?

Books

When the item is ready to be collected, the Library will contact the reader and provide a Request Number. He/She then brings this number to the requested library to pick up the item in person. Please note that:

1. The Library will not arrange staff to collect or return items for the readers
2. Reader must bring the collected item to the Library's Circulation Counter to complete the checkout procedure. He/she has to return the item to the requested library in person after finished using.
3. Reader must contact the Library if he/she wishes to renew or returns.
4. All books received from overseas institutions are to be collected at the Library’s Circulation Counter